Privacy Statement

iQuest is bound by the National Privacy Principles (“the NPP's”) as set out in the Privacy Act 1988 (as amended by the Privacy Amendment (Private Sector) Act 2000).

To comply with our obligations under the NPP’s we have a Privacy Policy, which sets out how we manage privacy in our organisation.

If you require any further information about iQuest’s policy please contact iQuest’s Policy Officer on 1300 769 859 or e-mail: chill@iquest.com.au

iQuest appreciates the importance of privacy and to all of our web-site visitors. We are committed to protecting your privacy and ensuring that use of our web-site and its facilities is a safe and rewarding experience.

Information Collected

General

If you visit the iQuest web site to read, browse or download information without logging in, our system will record the date and time of your visit, the pages viewed, the information downloaded and the country from which you’ve accessed the site. It does not identify you personally.

If you log in with your login number and password, the system will record your name and the company for which you work in addition to the information mentioned in the first point.

This information is strictly confidential and used for internal research purposes only. It helps us track which sections of the site are most popular and gives us a clear idea of what type of information and services to include on our site. It also tells us which members and subscribers are using the site, which further helps us to tailor our on-line information.

Cookies

“Cookies” are a standard for storing small pieces of data on a web client (ie. the web browser on your computer). Any Web server (including this one) may:

store one or more cookies in your browser; or
request your browser to transmit the data to the Web server.

This Website may store cookies on your Web client in order to better serve you upon your subsequent visits to this Website. By using cookies, Websites can track information about visitors’ usage of the site, provide customised content, or even the use of password protection. Note that some browsers can be configured to allow cookies to be accessed by servers other than the originating server. Please note that most Web browsers can also be configured to notify the user when a cookie is received, allowing you to either accept or reject it. For further information about working with cookies:

for Internet Explorer, visit www.microsoft.com; and
for Netscape Navigator, visit www.netscape.com.

Note that the servers listed above may also cause a cookie to be stored on your computer. If you are using a browser not listed above, please consult your documentation or the manufacturer.

Use & Disclosure of Information

Any information you provide to iQuest is kept strictly confidential. The content of our customer database is not available in any form to third parties with the exception of third party suppliers used for the purposes of mailing services and market research etc.

A formal iQuest Confidentiality Agreement prevents third party suppliers from disclosing any of the iQuest database details to any other party.

How we Handle Email

We will preserve the content of any e-mail that you send us if we are legally required to do so. Where appropriate, we may record your e-mail address against the relevant company name on our confidential customer database.

Security of Information

iQuest has taken all reasonable care to preserve the security of personal information submitted via the iQuest web site.

iQuest regularly reviews developments in security and encryption technologies.

Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Consequently, iQuest cannot guarantee the security of any information you transmit to us or from our online products or services and you do so at your own risk.

After receiving your transmission, we take the necessary steps to preserve the security of the information in our customer database.