Dial a Doctor
We'll make sure your IT is always in full health
Customer Name: Dial a Doctor
Industry: Medical Services
Number of Employees: 85+
Number of Sites: 6 (Perth, Melbourne, Cairns, Darwin, Port Macquarie)
Requirements:
- Outsource IT department
- New medical practice/depot installation
- Network security
- Increase mobility for on-call doctors
- Ongoing IT advisory
- Telstra Data centre facility support
Solutions:
- Office 365 solution
- WA Helpdesk support (6.30am to 6.30pm)
- Multi-branch support
- 3rd party application support
- Standardise networking equipment
Business Results:
- Daily IT issues are resolved promptly
- Secure IT environment
- Transition from Capital to Operational expenditure
- Liaison between Telstra and client
- Quarterly management level meeting and reporting
“We recommend iQuest because since they’ve come on board as our preferred IT Support it has directly correlated with an increase in our sales. They look after our IT which allows us to focus on what we do best. Overall iQuest has allowed us to get an edge on our competition and these guys ultimately go above and beyond our expectations. Their service is very professional and their rates are competitive.”
Executive Summary:
Customer Name: Dial a Doctor
Industry: Medical Services
Number of Employees: 85+
Number of Sites: 6 (Perth, Melbourne, Cairns, Darwin, Port Macquarie)
Requirements:
- Outsource IT department
- New medical practice/depot installation
- Network security
- Increase mobility for on-call doctors
- Ongoing IT advisory
- Telstra Data centre facility support
Solutions:
- Office 365 solution
- WA Helpdesk support (6.30am to 6.30pm)
- Multi-branch support
- 3rd party application support
- Standardise networking equipment
Business Results:
- Daily IT issues are resolved promptly
- Secure IT environment
- Transition from Capital to Operational expenditure
- Liaison between Telstra and client
- Quarterly management level meeting and reporting
“We recommend iQuest because since they’ve come on board as our preferred IT Support it has directly correlated with an increase in our sales. They look after our IT which allows us to focus on what we do best. Overall iQuest has allowed us to get an edge on our competition and these guys ultimately go above and beyond our expectations. Their service is very professional and their rates are competitive.”
Learn About iQuest...
Located in Perth, Western Australia, iQuest has been providing exceptional IT services to small and medium companies for over 12 years. With over 15 staff, iQuest can delivery a board spectrum of services from consulting to fully managed IT services. At iQuest, we combine the human element of care (good old-fashioned service), going the extra mile and best of breed technology that distinguish us from our competitors. With access to the latest technology, advice from our dedicated team of experts and local helpdesk support, your IT will be in the best hands.
