Goldfields Money
Relax and let us take care of your future IT
Customer Name: Goldfields Money
Industry: Banking and Finance
Number of Employees: 40+
Number of Sites: 3 (Perth, Kalgoorlie, Esperance)
Requirements:
- Outsource IT department
- IT strategy
- Replace ageing hardware and software Internet link
- Network security review
- New Phone system
- 3rd Party Banking application support
Solutions:
- Dedicated IT Engineer and Account Manager
- Multi branch support for IT and Telecommunication
- Peplink solution for Internet and VoIP failover Juniper network
- Offsite backup solutions
- 3 years IT roadmap
- Helpdesk support (6.30am to 6.30pm)
- 24×7 networking monitoring agent
Business Results:
- Daily IT issues are resolved promptly
- Increase in workflow due to improve Internet bandwidth
- Regular IT meeting with key stakeholders
- Business continuity plan
“The team at iQuest have been fantastic. They have added a great value to our business. It’s been a lifesaver having a team that is accessible and helping us in real time. They deal with issues immediately before they become problems. After lots of research and chatting to industry friends we chose iQuest.
I would recommend them to anyone.”
Executive Summary:
Customer Name: Goldfields Money
Industry: Banking and Finance
Number of Employees: 40+
Number of Sites: 3 (Perth, Kalgoorlie, Esperance)
Requirements:
- Outsource IT department
- IT strategy
- Replace ageing hardware and software Internet link
- Network security review
- New Phone system
- 3rd Party Banking application support
Solutions:
- Dedicated IT Engineer and Account Manager
- Multi branch support for IT and Telecommunication
- Peplink solution for Internet and VoIP failover Juniper network
- Offsite backup solutions
- 3 years IT roadmap
- Helpdesk support (6.30am to 6.30pm)
- 24×7 networking monitoring agent
Business Results:
- Daily IT issues are resolved promptly
- Increase in workflow due to improve Internet bandwidth
- Regular IT meeting with key stakeholders
- Business continuity plan
“The team at iQuest have been fantastic. They have added a great value to our business. It’s been a lifesaver having a team that is accessible and helping us in real time. They deal with issues immediately before they become problems. After lots of research and chatting to industry friends we chose iQuest.
I would recommend them to anyone.”
Learn About iQuest...
Located in Perth, Western Australia, iQuest has been providing exceptional IT services to small and medium companies for over 12 years. With over 15 staff, iQuest can delivery a board spectrum of services from consulting to fully managed IT services. At iQuest, we combine the human element of care (good old-fashioned service), going the extra mile and best of breed technology that distinguish us from our competitors. With access to the latest technology, advice from our dedicated team of experts and local helpdesk support, your IT will be in the best hands.
