Hanking Gold Mining
Just like you'll find the best resources underground, we'll give you with the equivalent above ground.
Customer Name: Hanking Gold Mining
Industry: Mining
Number of Employees: 250+
Number of Sites: Perth & Southern Cross
Requirements:
- Outsource IT department
- Regular visits including mine site
- Dedicated System Engineer & Account Manager
- Reliable internet and fail-over design
- Infrastructure support for 3rd party applications & services
- Data “housekeeping”
- Replacing ageing (over 7yo) infrastructure on the mine site
- Engineers with Cisco experience
Solutions:
- 6 weekly mine site visits
- IT replacement project for mine site
- 24×7 Network monitoring agent
- Offsite backup solutions
- Hybrid Solution
- Cisco solutions with complex networking
Business Results:
- Significant Internet cost saving by moving to a new provider
- Significant cost saving in licensing through subscription model
- Less downtime at the mine site after the replacement project
- FIFO workers have reliable internet connection
- Increase efficient in workflow due to data replication
“The iQuest team is brilliant. We’ve been given more help than we knew we needed. What I like most about the service is that it is prompt, consistently high quality and always businesslike. They are able to explain to the inexperienced members of our team to help them understand and they are there to help us achieve what we want to do.”
Executive Summary:
Customer Name: Hanking Gold Mining
Industry: Mining
Number of Employees: 250+
Number of Sites: Perth & Southern Cross
Requirements:
- Outsource IT department
- Regular visits including mine site
- Dedicated System Engineer & Account Manager
- Reliable internet and fail-over design
- Infrastructure support for 3rd party applications & services
- Data “housekeeping”
- Replacing ageing (over 7yo) infrastructure on the mine site
- Engineers with Cisco experience
Solutions:
- 6 weekly mine site visits
- IT replacement project for mine site
- 24×7 Network monitoring agent
- Offsite backup solutions
- Hybrid Solution
- Cisco solutions with complex networking
Business Results:
- Significant Internet cost saving by moving to a new provider
- Significant cost saving in licensing through subscription model
- Less downtime at the mine site after the replacement project
- FIFO workers have reliable internet connection
- Increase efficient in workflow due to data replication
“The iQuest team is brilliant. We’ve been given more help than we knew we needed. What I like most about the service is that it is prompt, consistently high quality and always businesslike. They are able to explain to the inexperienced members of our team to help them understand and they are there to help us achieve what we want to do.”
Learn About iQuest...
Located in Perth, Western Australia, iQuest has been providing exceptional IT services to small and medium companies for over 12 years. With over 15 staff, iQuest can delivery a board spectrum of services from consulting to fully managed IT services. At iQuest, we combine the human element of care (good old-fashioned service), going the extra mile and best of breed technology that distinguish us from our competitors. With access to the latest technology, advice from our dedicated team of experts and local helpdesk support, your IT will be in the best hands.
