Kwik Logistics
We'll keep you moving at all times...
Customer Name: Kwik Logistics
Industry: Logistics
Number of Employees: 30+
Requirements:
- Outsource IT department with regular site visits
- IT project (Acquisition of another logistic company)
- Replacing ageing exchange server
- 3rd party application support
- New CRM application
Solutions:
- Hybrid solutions (on-premises and Office 365)
- Helpdesk support (6.30am to 6.30pm)
- 24×7 Network monitoring agent
- Internet failover
- IT integration project
- Dedicated IT engineer
Business Results:
- Liaison between CRM vendors and client
- Daily IT issues are resolved promptly
- Increased up time and less disruptive to business operations
- Regular management IT meetings
“We have used iQuest since 2005 and I have to say that it has transformed the way we do business. It saves us time waiting for an IT person to come to the office. Their guys log in remotely and just get it done. It’s because they have a crystal clear understanding of what we do and what we need. Their support team is brilliant. They’re quick, helpful and personal. Moving to iQuest has been a good decision.”
Executive Summary:
Customer Name: Kwik Logistics
Industry: Logistics
Number of Employees: 30+
Requirements:
- Outsource IT department with regular site visits
- IT project (Acquisition of another logistic company)
- Replacing ageing exchange server
- 3rd party application support
- New CRM application
Solutions:
- Hybrid solutions (on-premises and Office 365)
- Helpdesk support (6.30am to 6.30pm)
- 24×7 Network monitoring agent
- Internet failover
- IT integration project
- Dedicated IT engineer
Business Results:
- Liaison between CRM vendors and client
- Daily IT issues are resolved promptly
- Increased up time and less disruptive to business operations
- Regular management IT meetings
“We have used iQuest since 2005 and I have to say that it has transformed the way we do business. It saves us time waiting for an IT person to come to the office. Their guys log in remotely and just get it done. It’s because they have a crystal clear understanding of what we do and what we need. Their support team is brilliant. They’re quick, helpful and personal. Moving to iQuest has been a good decision.”
Learn About iQuest...
Located in Perth, Western Australia, iQuest has been providing exceptional IT services to small and medium companies for over 12 years. With over 15 staff, iQuest can delivery a board spectrum of services from consulting to fully managed IT services. At iQuest, we combine the human element of care (good old-fashioned service), going the extra mile and best of breed technology that distinguish us from our competitors. With access to the latest technology, advice from our dedicated team of experts and local helpdesk support, your IT will be in the best hands.
